C&R Heating and Cooling LLCC&RHEATING & COOLING LLC(509) 366-8930
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C & R HEATING AND COOLING LLC

SMS Terms

Customer-care texting remains inactive pending carrier approval.

Program identity and current status

C & R Heating and Cooling LLC (brand: C&R Heating and Cooling) is preparing an optional customer-care texting program. It remains inactive pending carrier approval. No messages, automated follow-ups, campaigns or workflows are enabled. The service request form collects inquiries and optional consent through GoHighLevel / LeadConnector; submitting it does not activate texting.

What messages are covered

The planned program covers replies about service inquiries, estimates, appointment arrangements and updates about requested HVAC service. It does not include promotional messages, marketing offers or review-request messages.

Your optional consent

Participation is for people 18 or older. You must separately choose the unchecked SMS consent option to agree to customer-care messages. Submitting a service request does not itself grant consent. SMS consent is not a condition of requesting or purchasing service. You may submit the service request with the option unchecked or contact C&R by phone instead.

Frequency and costs

Message frequency varies with your inquiry and service needs. Message and data rates may apply under your mobile plan. Contact your mobile provider about your plan’s charges.

Stopping messages and getting help

Once the program is active, reply STOP to opt out of customer-care texts. A final confirmation of your opt-out may be sent, and no further program texts will follow unless you opt in again. Reply HELP for help, or call (509) 366-8930 for support. This support phone is not an activated customer-care texting program number.

Delivery and carriers

Texts depend on mobile network availability and may be delayed or not delivered. Carriers are not liable for delayed or undelivered messages. This program is not a way to obtain emergency assistance.

Privacy and providers

We use service information to respond and provide requested work. GoHighLevel / LeadConnector collects and stores inquiries and optional consent records for C&R. Mobile numbers and SMS opt-in or consent are not sold or shared for third-party marketing. Providers processing information receive no marketing rights. Read our Privacy Policy for more about information handling and your choices.

Changes and questions

We will update these terms when the program’s status or conditions change. Call (509) 366-8930 with questions about these terms or your service request.